The idea behind
Meeting the travel boom with more services for guests and more energy efficiency for the environment.
Digitalisation and growing customer expectations are confronting hoteliers and hotel operators with new challenges. Digital information about whether a guest is in their room or not plays a central role here.True Presence® from STEINEL provides this data. Evaluated accordingly, it can be used to simplify recurring processes in the daily routine of the Radisson Park Inn Hotel. As a result, service personnel can be deployed more efficiently and in a more targeted manner, and operational processes can be optimised. At the same time, the unequivocal presence or absence of the guest in his room offers the opportunity to improve energy efficiency and increase guest comfort.
- Client: Radisson Germany, MV Werften
- Location: Wismar, Germany
- Construction status: Completed in 2019
- 98 hotel rooms in cruise ship design
- 98 True Presence® presence detectors
- Software, hardware and services
Overview
Innovative technology in modern cruise ships. True Presence® will also ensure energy efficiency in ship cabins in the future.
The 98 rooms at the Park Inn by Radisson hotel in Wismar are identical to the cabins on the world's largest cruise ship.
The design-award-winning presence detector True Presence® uses its new detection technology to provide digital data that can also be used to control operational processes in the hotel.
Development partnerships. A new way of thinking and working.
What began with an international call for tenders has since developed into an intensive, almost friendly partnership between equals. Together with STEINEL, MV Werften GmbH will be equipping several cruise ships with intelligent sensor technology over the next few years. The focus here is on the efficiency of the energy resources, of which there is a very limited supply on board. The Park Inn by Radisson hotel, which belongs to MV Werften GmbH, was the first step in this direction.
Potential savings with added comfort
The hotel's energy management system uses the information from the
True Presence® that a guest has left their room. Imperceptibly for the hotel guest, the room temperature in the empty room is changed by 2°C. This can achieve an energy saving of 12%.
The True Presence registers when there is no longer anyone in the room.
After about 20 minutes, the room temperature is changed by 2°C.
This can save up to 12% of energy without the guest noticing.
Housekeeping - controlled by app
In future, the Park Inn by Radisson Wismar hotel also plans to use the information on whether a hotel guest is in their room or not to optimise operational processes. With the help of the Building Intelligence solution from STEINEL, room service will be able to clean specific available rooms without disturbing the guest. At the same time, the reception receives feedback on which rooms have already been cleaned and can be assigned to new guests. This helps to improve the utilisation of the hotel's capacity by enabling better planning and deployment of service staff.
Further rooms and products for the hotel industry
Corridors
Lighting and sensor solutions that are tailored to the special architecture of narrow and long corridors. With special, long-range corridor sensors and intelligently networkable lighting systems, light is switched on and off automatically.
Seminar and meeting rooms
Optimum, function-oriented automatic light and fresh air in the meeting room. Intelligent sensor solutions from STEINEL create a productive meeting atmosphere while also saving energy.
Bathroom & toilet
With the help of intelligent sensors, the light in rooms that are used only occasionally, such as the bathroom and toilet, is switched on and off depending on whether it is used. This saves energy and makes the light switch redundant.
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STEINEL solutions for hotels: Hotel Competence Centre, Munich
Do you work in the development of hotel real estate and want to experience our innovative solutions for the hotel industry live? In the renowned hotel competence centre in Munich, smart solutions that redefine hotel standards are presented over more than 1,000 square metres. Please feel free to contact your point of contact directly.